This article will explain how to combine Feishu Flow with Appbot in order to pick up and organize reviews from app stores.
📚 Industry Background
When software developer publish their products on different app stores, they need to keep track of user feedback reviews
👀 Main Difficulty
Software developers are expected to keep track of user reviews from the app stores and provide prompt responses. However, a large amount of user feedback may come from various app stores. We understand how difficult it can be for developers to various platforms and pick up useful information. It can be very time-consuming and inefficient.
🎉 Solution: AppBot + Feishu Flow
1. What is AppBot？
AppBot is a database of reviews and ratings from app stores the world. It captures user reviews from several mainstream app stores in realtime (currently Android app stores in China). It can analyze reviews, and provide visual presentations of analysis results.
2. A powerful combination: AppBot + Feishu Flow
When there is a new app review, Feishu Flow can capture the review immediately.
Use settings to filter reviews and satisfy different monitoring requirements under situations. You can:
choose to capture specific language, rating, key words, etc.
choose to focus on user feedback with strong sentiment such as the strong dislikes.
keep an eye also on your competitors through AppBot. By capturing competing apps' reviews, you can analyze competitors and capture important market signals in realtime.
After selecting AppBot as the Trigger, you can customize the subsequent settings. You can:
set review details as the message which will be sent to your Feishu groups, allowing the whole team to updated.
set the Feishu Flow in a way that all captured reviews will be put in a selected sheet which will become a self-updating archive.
you can connect reviews that require follow-ups to management tools such as Trelloor Asana, which can automatically create new task trackers when new reviews are received.
1. Select a template in the homepage
2. Customize the message content
Note: If you want to use AppBot to capture reviews on app stores, you will need to register an AppBot account beforehand. For details, please go to the official website: https://appbot.co
👏 Use Feishu Flow together with AppBot efficiently capture app reviews and keep track of competitors. Give it a try!
💕To learn more about Feishu Flow, please click here.