Q: How can I cancel personal real-name identification?
A: Please send an email to the customer service email firstname.lastname@example.org, our service personnel will cancel your identification in 2-3 working days. You need to provide the following information in your email:
1. Your mobile phone number, name, ID number, and your bank card numbers bound with this account.
2. In order to ensure the demand is issued by yourself, please provide photos of the front and reverse of your ID card and a photo of a held ID card (namely altogether 3 photos).
💗 If you have more questions, please click on your profile photo - Contact Support to chat with a customer service agent.