Q: How can I use bots to send messages to a group?
1. You need to add bots into the group (this is a required step).
2. Obtain the open_chat_id of the group.
Then you can use the messaging API to send messages to the open_chat_id. For details, please check Send text message.
Q: How can I use bots to send private chat messages?
A: First fill the request parameters with the email, open_id, or employee_id of the user who you're going to send messages, and set the bot visible to both of you. For details, please check Send text message.
Q: Why doesn't it come into effect after an @ tag has been added to the message sent by the bot?
A: Please check if you have filled the employee_id correctly. Employee_ids are not employees' staff numbers. Please check and try again.
Q: What is the length limit of messages sent by bots?
A: Currently the length limit is 64k.
Q: Can I customize the format of messages sent by Jenkins Bot?
A: Sorry you can't because Jenkins Bot is an official bot and once it is modified, it will affect other users. Currently customization is not supported for all official bots.
Note: Official bots include: Trello Bot, Jenkins Bot, Gitlab Bot, Jira Bot, and Custom Bot.
Q: How can a bot know when to reply after it receives a monitored message?
A: It depends on whether the root_id in it has values.
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