If you get to and off work as usual, but your attendance record isn't right (e.g., Late Clock-in, No Record), you can request to correct your attendance record through the following 3 ways.
2.1 Through the Attendance page
Go to the Attendance page, tap Request Correction on the bottom right corner of the record card, fill in the reason and submit.
Apart from submitting a correction for the current day, you can also request a correction for previous records.
2.2 Through the Request page
Go to the Request page, tap Correction, fill in the reason and submit.
2.3 Through the Statistics page
Go to the Statistics page, you can select the date you need to modify and then request a correction. Tap Request Correction on the bottom right corner of the record card, fill in the reason and submit.
- 1.Your correction request will be sent to the administrators or attendance manager for approval. Once your request is approved, the attendance record will be changed accordingly.
- 2.Only when the administrators or attendance manager enable the correction function, you can make a correction request.
- 3.If you clock out early before the specified work time, you don't have to make a correction request. You only need to update the attendance record.
- 4.If you clock in or out correctly, you don't have to update the attendance record or request a correction.